Introduction
Quantum FM ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Information You Provide
- Contact Information: Name, email address, phone number when you book a call or contact us
- Account Information: Login credentials when you create an account
- Business Information: Company name, industry, business details you share during onboarding
- Communication Data: Messages, feedback, and correspondence with our team
Information Collected Automatically
- Usage Data: Pages visited, time spent, click patterns, and navigation paths
- Device Information: Browser type, operating system, device identifiers
- Location Data: General geographic location based on IP address
- Cookies: See our Cookie section below
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send administrative information, updates, and marketing communications
- Respond to your comments, questions, and support requests
- Monitor and analyze usage patterns to improve user experience
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations
Information Sharing
We do not sell your personal information. We may share your information with:
- Service Providers: Third parties who perform services on our behalf (hosting, analytics, payment processing)
- Business Partners: With your consent, to provide integrated services
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
Cookies and Tracking
We use cookies and similar tracking technologies to collect and track information about your browsing activity. You can control cookies through your browser settings. Essential cookies are required for the website to function properly.
Types of cookies we use:
- Essential Cookies: Required for basic website functionality
- Analytics Cookies: Help us understand how visitors interact with our website
- Marketing Cookies: Used to deliver relevant advertisements
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When data is no longer needed, we securely delete or anonymize it.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict certain processing activities
- Data portability (receive your data in a structured format)
- Withdraw consent at any time
To exercise these rights, please contact us using the information below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this privacy policy or our privacy practices, please contact us at:
Email: privacy@quantumfm.io
Website: your.quantum.fm